NuVibe Travel Experiences, LLC Concierge Fee Policy

PLEASE REVIEW THIS POLICY CAREFULLY

Last updated: January 10, 2026

Quick summary

NuVibe Travel Experiences provides travel planning, travel management, and booking support as a professional service. When you purchase a service, you are reserving management time and access to our support.

All travel suppliers have their own rules, change fees, and penalties. Those apply separately from NuVibe’s concierge fees.

These Service Terms apply in addition to the NuVibe Travel Experiences, LLC Terms and Conditions.

What you are purchasing

When you purchase a NuVibe service, you are purchasing professional travel planning and management support. This may include consultation, research, coordination, booking, and logistics management depending on the service selected.

Concierge fees and refunds

All concierge fees are non refundable once purchased.

Concierge fees cover planning and management time and are separate from supplier costs such as flights, hotels, cruises, tours, transfers, and insurance.

Concierge Travel Design policy

Concierge Travel Design is our full service travel planning and management offering for custom international trips.

This service is best when you want NuVibe to manage the trip end to end, including the itinerary build, lodging and routing, key reservations, and logistics coordination.

Concierge Travel Design fees are starting at $750 and may increase based on trip complexity, number of travelers, number of destinations, and timeline.

After purchase and intake, we confirm scope and provide your exact concierge fee before we begin planning and management work beyond intake review and clarification.

Concierge Travel Design fees are non refundable once purchased.

Strategy Call policy

The Strategy Call is a paid advisory call. The fee is $250 and is non refundable once booked.

If you move forward with Concierge Travel Design or Quick Assist within 7 days of your Strategy Call, the $250 fee is credited toward that service purchase.

Quick Assist policy

Quick Assist is designed for one defined request. It works best when you already know what you want and you want it handled correctly.

Common Quick Assist requests include hotel or resort booking only, cruise booking only when date and itinerary are already chosen, itinerary review for trips up to 14 days, transfers and VIP airport services, and pre night or post night hotel only.

If your request expands beyond a single defined item, we may recommend Concierge Travel Design.

Quick Assist fees are non refundable once purchased.

Changes, cancellations, and supplier penalties

Supplier change fees, cancellations, penalties, and schedule changes are controlled by the supplier and their policies. NuVibe cannot waive supplier rules.

If you request changes after work has begun, additional concierge fees may apply depending on scope.

Questions before purchase

If you have a question before purchasing a service, email us at hi@nuvibeluxetravel.com